Cannot Upgrade to Latest Versions

Sorry if I wasn't clear -- I'm using the Update function within Nambu. This shows an update available, which it then downloads, but when it goes to install, it fails with the above message.

So the problem isn't running the app in general, but trying to update to the newer version that the app tells me it has available.

-rob.

Did, still failed :(.

-rob.

1.9.0.5b. I originally tried the 6b upgrade, and now the 7b. MacBook Pro running 10.6.1.

-rob.

ahem ...hopefully i check this website, and learn there is a beta ;-)
i have checked the option "uatomatically check for updates" and "update to beta when available" ...but the last check was 29th of august ! :s

Update: I checked console, and found this:

9/14/09 7:09:49 AM Nambu Desktop[5171]

Sparkle Error (continued): Couldn't find an appropriate update

in the downloaded package.
-rob.

No joy with this latest update (1.9.0b8), tested on two different 10.6.1 Macs. Trashed prefs, update still refuses to install.

Hard to provide beta test feedback if I can't update.

-rob.

I'm seeing the same issue updating from 1.9.0.5b to 1.9.0.8b under Leopard (10.5.8). The following errors are in the console:

9/15/09 10:08:02 PM Nambu Desktop[10047] Cannot create NSData from object <null> of class NSNull
9/15/09 10:10:06 PM Nambu Desktop[10047] Sparkle Error: An error occurred while installing the update. Please try again later.
9/15/09 10:10:06 PM Nambu Desktop[10047] Sparkle Error (continued): Couldn't find an appropriate update in the downloaded package.

I also reported this as a separate bug (http://getsatisfaction.com/nambu/topi...), sorry for not checking first.</null>

Update from Nambu 1.9.0.5b (185) to 1.9.0.8b via Preferences > Updates > Check Now failed with the following error dialog:


Update Error!

An error occurred while installing the update. Please try again later.

[Cancel Update]


I tried it twice with the same result, then quit and restart Nambu and tried again, again with the same result. Is there any way to get more diagnostics about what went wrong? Is there any other way to get the new version?


This is on OS X Leopard 10.5.8.


ETA: Oops, sorry, looks like a duplicate of http://feedback.nambu.com/nambu/topic...

This reply was created from a merged topic originally titled
Update from 1.9.0.5b to 1.9.0.8b fails.

The problem continues to occur when upgrading from 1.9.0.8b to 1.9.0.9b.

This message appears in the console:

9/16/09 6:39:45 PM Nambu Desktop[13150] Sparkle Error: An error occurred while installing the update. Please try again later.

I've installed the latest beta fresh, and I guess I'll wait and see what happens with the next update.

-rob.

I figured out what was causing the problem, for me anyway. I had renamed the app to "Nambu 1.9.0.8b.app", leaving the last official release as "Nambu.app" (my wife's using that one, I'm testing the Beta). So "Nambu.app" was in use, while "Nambu 1.9.0.8b.app" was the one that should have been updated. This fails.

I have discovered through additional testing that if I make a copy of the Nambu beta in a temporary directory, it updates itself fine as long as it is named "Nambu.app". But if I rename it to "Nambu 1.9.0.8b.app", the update fails.

I have changed my app management strategy so that instead of renaming Nambu.app to indicate that it is a Beta, I have created a "Nambu Beta" subdirectory in Applications and put the Beta in there as Nambu.app. I bet that will permit the updates to succeed going forward.

So that fixes the problem for me, anyway. You can consider this a still-open bug that Nambu will not update itself if the app has been renamed, but it's much lower priority (as long as you mention it in the release notes).

Where are the release notes, anyway? I see them when a new update is available but haven't found any way to view them, within the app or online, at any other time.

I couldn't run 1.909b from within Nambu. Got an error after hitting relaunch and the only choice was to cancel the update from there. Running it under Snow Leopard on an Intel mini

This reply was created from a merged topic originally titled
update issue from within 1.908b to 1.909b under snow-leopard.

Renaming the binary fixed the problem. However, you wrote about the cause as:

"Honestly, we will never bother spending any resources on reworking Sparkle to deal with this. The Sparkle guys may however, and that would be great, but it is beyond the scope of Nambu."

Sparkle is perfectly happy to install updates for a few of the other betas I'm involved with -- and in all cases, I've renamed the app to have "_beta" after the name, as I did with Nambu. Only Nambu fails to update, which makes me think it's not a generic Sparkle issue (as I doubt the other devs have spent any time customizing their code for renamed apps, either).

Regardless, I'm just glad I can update :)

-rob.

After finding the thread on this issue, I also fixed my updates by renaming the file back to Nambu.app. However, I never renamed the file to begin with. I didn't realize the beta version had the same app name, so when my mac downloaded Nambu 2, I thought that the "2" was purposely a new name for the app, not that mac appended the 2 because the new file was a duplicate of an App I already had installed. I'm new to macs, so maybe that's obvious to experienced users.

Every time I try to install the update 1.9.1.3b I get a failed message immediately, I'm updating from 1.9.0.6. Is there any log I can check to help debug this?

This reply was created from a merged topic originally titled
New update fails to install.

Yep, I moved the new Nambu beta to my Applications folder and renamed it back to Nambu, left my existing 1.0.2 Nambu in the downloads folder so I can still run both.

After renaming the file the beta was upgraded successfully. Thanks for the attention Eric!